If a message comes up on your pc saying its infected with a virus and you should get a certain software to fix it, it is most likely a bad idea to do so.

These messages are displayed to get your money, not to help you! 

If you think you have a virus bring it to us so we can check or try some free options first.

Make sure to save all the data you really would like to keep on an external medium like a USB memory stick or if you have lots of data, onto an external harddisk.

Both of these are available at our shop or your favorite retailer

Bring in your pc to us and we can setup a proper backup procedure for you if needed. 

Extract from PC Authority:

Most people back up their PCs (if they do it at all) using a file-based tool, and it's easy to see why. The setup process is easy: it only takes a moment to decide that you'll back up all MP3 files along with the contents of your Documents folder, for instance. And the ability to choose the files you need means the backup is over very quickly. Sounds ideal, right?

Problems can arise, though, especially if you have a complete hard drive crash. Only backing up your data means you'll have to manually reinstall Windows, download all the required updates, then carry on installing drivers, your applications, and any add-ons you might need. You'll inevitably discover vital data that you forgot to back up - email, address book, bookmarks and so on. And the documents you did back up might suffer from problems if you haven't installed all the fonts, macros, Office add-ons and other extras that were around when they were created.

The only reliable solution to this is to use an image backup tool like Paragon Drive Backup 9.0 Express. This makes a complete copy of an entire drive or partition, which means you don't have to worry about specifying particular files or folders, or building complicated inclusion or exclusion rules. Of course you'll need a second hard drive to save the image, but they're cheap these days at maybe £45 for a 500 GB model. And spending that money will not only protect all the data on your hard drive (not just a select few files), but if there is a major problem then you'll be spared days of reinstallation and download hassles. Check below to get a feel for how the program works.

Try this software at www.paragon-software.com